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Dispatcher-Second Shift

Company: Quik Pick Express, LLC
Location: Carson
Posted on: May 12, 2022

Job Description:

Job Description Summary/Objective: The Dispatcher will help create trucking routes that keep costs down but meet customer scheduling needs. The individual will be responsible for using the latest routing software to establish daily trucking routes that make required stops outlined in customer contracts. The successful candidate for this position needs to adjust to last-minute changes and work with drivers to schedule an emergency pick-up or delivery for new or established clients. Essential Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Develop delivery routes and maintain contact with drivers throughout the day Approve NOVAtime timesheets for drivers on a daily/weekly basis Actively participates in Lytx coaching sessions Counsels and guides drivers to maximize day-to-day performance Collaborate with management to modify daily routes to accommodate the needs of customers Monitor driver activities --- (via Fleetlocate / Spireon system in order to keep customers updated on the progress of container extraction, delivery, and/or in-gate.) Cultivate strong relationships with drivers and customers to reduce the stress that comes with last-minute schedule changes Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries Updating/ data entry of Trinium (TMS) with accessorial (Terminal WT, Split terminations, Stop offs, etc.) Troubleshoot problems at terminals and communicate with customers to ensure timely extraction of units Maintaining a good working relationship with the drivers (driver retention). Identify and process hazardous loads, assuring that all appropriate documents needed to conduct the move are submitted. Managing and tracking multiple customers and their containers Provide daily status updates to customers Coordinate and communicate pick up and deliveries with dispatchers, outside vendors, terminals, Warehouse Operations, and customers. Proper timekeeping and dispatching drivers to meet terminal appointments. Properly performing data entry on LCL and TL work orders / Delivery Orders. Checking loose freight availability. Troubleshooting issues appointment, pier pass, refusing empties, etc. Participate in driver recruitment activities, going outside the facility to events, meetings, driver engagement activities, etc. Other related duties as assigned Required Skills/Abilities: High school diploma/GED required Must be able to work a flexible schedule Strong knowledge of the roadways throughout the immediate area Ability to work in a team environment in high-pressure situations Strong written and oral communication skills are essential Knowledge of the Trinium system (preferred) 2-3 years of logistics industry experience 2-3 years of LTL experience Work Environment: While performing the duties of this job, the employee will work in the office for most of the day, occasionally walking to the warehouse/ Yard environment. The employee is occasionally exposed to fumes or airborne particles. The employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level is usually low in the office and moderate outside of the office. Occasional travel outside of the facility Physical Demands: Prolonged periods were sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at a time. Occasional bending, reaching overhead. Location: 1021 E 233rd Street, Carson, CA 90745 This is not necessarily an exhaustive list of responsibilities, skills, duties, and working conditions associated with the job. It is intended to reflect the current position accurately; however, management may revise jobs and tasks based on business needs, including emergencies, staffing needs, and workload. Quik Pick Express, LLC (QPE) is committed to a diverse and inclusive workplace. QPE is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status. FLSA Status: Exempt

Keywords: Quik Pick Express, LLC, Carson , Dispatcher-Second Shift, Professions , Carson, California

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