Port of LA/LB Dispatcher PM Shift *

Company: Supra National Express, Inc
Location: Carson
Posted on: April 10, 2021

Job Description:

Please DO NOT APPLY unless you meet the below qualifications - DISPATCHER - shift is Monday thru Friday 4pm- 1am with possible Saturday OT MUST have Port of Los Angeles/Long Beach truck/drayage dispatch operating experience Bilingual (English/Spanish) preferred Profit Tools experience preferred, but not requiredPosition Summary Dispatching Carriers (LMC's, employee Drivers, and/or other outside carriers). Ensure that data is timely & accurately entered into company's TMS. Maintain communication with Dispatch/CSR team to verify and resolve customer and/or shipper customer service issues. Monitor containers to avoid per diem by ensuring that all equipment is returned to the port accordingly to minimize any loss of revenue.Essential ResponsibilitiesCost effective and service driven dispatching of all import, export, and other equipment activities. Think "outside the box" and strive to dispatch in such a fashion that extra costs are minimal and the Carrier's work production is maximized.Maintain dispatch system accuracy and in live status; ensure completed work is updated and cleared properly in the system, including but not limited to proper dates and destinations.Account for On Duty and Off Duty Carriers; Management needs to be able to review and act on any trends showing a lack of performance or participation from the Carrier's. In addition to keeping track of who is present each day, you are to report who arrives late, who leaves early, and the reasons provided by the Carrier as to why they are absent, late and/or leaving early.Communicate with Carriers utilizing technology driven toolsEnter notable daily progress, challenges, changes, issues, and all other matters for each equipment move (chassis/container) utilizing dispatch system notes; detailed notes should be entered in each container regarding challenges, changes, issues, and all other matters. This must happen to ensure that anyone going into the system to review charges, payments, etc. can easily see what the circumstances are for each move.Monitor import and/or export container termination status updates from port websites, call centers, and/or steamship lines tools/websitesMonitor and update all container status and/or progress in dispatch system, computer files, and CSR to include verification of In-Gate and Out-Gate activities; prior to giving another dispatch, you must verify that previously assigned moves have been completed and are verified by using terminal online tools. Once verification has been made, these moves must also be marked as delivered in the system.Schedule container, chassis, vendor, or tractor appointments with port websites/terminal systems if applicable.Communicate/update Manager/CSR's on daily progress, challenges, changes, issues, and all other matters; to include, daily/shift turn over; sending daily rollover/recap report.Reply to Emails timely and professionallyComplete other tasks as assigned by Management to their fullest potential; there will always be a time where Management will task you with something that may be outside the day-to-day functions of your department. You will be expected to take on those added responsibilities for as long as it is required. As with any task you are assigned, we ask that you do it with a positive attitude and to the best of your ability. EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED); and minimum one (2) year PORT related experience. REASONING ABILITY: Can apply commonsense understanding to carry out detailed, but uninvolved written or oral instructions. Ability to deal with problems involving a few definite inconsistencies in fixed situations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to speak, type, and listen. The employee must be able to sit for extended period of times between breaks and lunch. The employee is occasionally required to sit, reach with hands and arms. Occasionally files or items must be moved that require lifting to 25 lbs.This Company Describes Its Culture as:

Keywords: Supra National Express, Inc, Carson , Port of LA/LB Dispatcher PM Shift *, Professions , Carson, California