CarsonRecruiter Since 2001
the smart solution for Carson jobs

Customs Brokerage Manager

Company: Hellmann Worldwide Logistics
Location: Carson
Posted on: April 9, 2021

Job Description:

The Customs Brokerage Manager will manage the product team for his/her assigned department and be responsible for governmental compliance, timely processing of clearances, timely processing of security filings, levels of working capital, quality outcomes to internal and external stakeholders, volume and revenue growth, yield, and operating efficiency. The Customs Brokerage Manager ensures client satisfaction is achieved and company policies adhered to while maximizing profitability for Hellmann. ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Ensures that customs and governmental processes, procedures and activities are performed and managed based on global, country specific and port specific governmental regulations.
  • Keeps abreast of laws and regulations regarding brokerage compliance and develop specific programs to ensure that personnel are properly trained and equipped with the knowledge to maintain a compliant environment
  • Attends local, regional or national training classes or conferences as needed to enhance skills and retain industry knowledge
  • Directly or indirectly manages all Customs Brokerage staff within assigned department
  • Ensures product working capital targets are met within assigned department especially targets set for days payable outstanding (DPO) (with product vendors) and days sales outstanding (DSO) (especially on pass-through items)
  • Performs timely and accurate costing, revenue estimates, rating, and invoicing, to minimize WIP, DSO, and Bad Debt
  • Ensures product operations customer quality goals per Customer Standard Operating Procedure (CSOP) at minimal cost to HWL through effective procurement and routing
  • Meets volume and top line product revenue growth targets for assigned department
  • Ensures product yield is within target range at both a customer level and in aggregate for assigned department
  • Initiates and leads yield improvement process for business below or above target levels
  • Authorizes product general and customer specific sell tariff and spot rates for assigned department and customers transacted within department superseded only by geographical or functional up-line
  • In conjunction with senior management, peers, tender management, and sales measures, sells, and procures market competitive rates and services.
  • Ensures all assigned employees are trained, certified, and re-certified periodically on product SOPs and Quality Management System
  • Ensures all financial and quality controls and audits are completed accurately and on-time
  • Holds team accountable for developing clear and concise CSOPs Customer Specific Operating document(s) and certifications.
  • Consults with Account Management and Sales prior to their agreeing to non-standard services and/or pricing
  • Trains and coaches sales and Account Management personnel on external market opportunities or threats, internal strengths and weaknesses, and how to effectively gain market share from HWL competitors on a case by case level or in aggregate
  • Professionally manages customer escalations in conjunction with Account Management or Sales
  • Performs role of product subject matter expert when communicating with customers in a variety of settings
  • Leads or participates in corrective actions as necessary to mitigate the likelihood of revenue or profit loss when business is at risk
  • Manages the quality of all product vendors and to ensure business continuity in the event a vendor is unable to perform
  • Provides timely analysis to internal and external stakeholders as agreed with respect to assigned product and department
  • Responsible for the accuracy and timeliness of product budgeting and forecasting within assigned product department
    • Conducts regular employee performance review meetings and sets performance goals to drive employee development
      • Monitors and manages staffing levels and workload allocation across all product teams within assigned department. This includes talent acquisition, furloughing, re-purposing, re-shifting, demotion, promotion, and severance
      • Develops team and individuals within the team. Responsible for succession planning at agent, supervisor, and one's own level
      • Performs other duties as assigned SUPERVISORY RESPONSIBILITIESThis position supervises employees and may supervise temporary employees from time to time based on projects.Qualification RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION AND/OR EXPERIENCE
        • Bachelor's degree (Business, Logistics and Supply Chain, Transportation, or associate field), or equivalent combination of education and work experience will be considered in lieu of educational requirement
        • High School Diploma or GED required
        • Five - Seven years of experience in a customs brokerage agent position
        • Two years of prior experience in a supervisory role required
        • Must have brokers licenseKNOWLEDGE, SKILLS & ATTRIBUTES
          • Financial acumen - understands business drivers
          • Results-oriented - drives strategy and execution
          • Leadership - demonstrates professionalism
          • Customer-focused
          • Organizational skills
          • Time management and prioritization
          • Adaptable / flexible to high-pressured environment
          • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Email, and Internet
          • Proficient in world geography, shipping documentation, and Incoterms preferred
          • Strong written and verbal communication skills in English in order to present information to customers, management, and subordinates in a professional setting
          • Ability to calculate figures and amounts such as freight rates, discounts, and other percentages
          • Analytical skills / problem-solving ability
          • Coaching skills - able to train, coach, and develop subordinatesPHYSICAL DEMANDSWhile performing the duties of this job, the employee is:
            • Frequently required to stand, and walk
            • Regularly required to sit for extended periods
            • Regularly uses arms to reach, hands and fingers for computer and phone use
            • Speaking clearly and listening for heavy phone contact
            • Requires close-up and computer screen distance vision ability
            • Requires overnight travel - 20 - 30%Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.ENVIRONMENTThe work environment characteristics are similar to those of an office setting with various office equipment.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Keywords: Hellmann Worldwide Logistics, Carson , Customs Brokerage Manager, Professions , Carson, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Splicing Technician
Description: LOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL A job with AT T as a Splicing Technician can provide you with exactly that Take advantage of our paid training and wide range of career possibilities. (more...)
Company: AT & T
Location: Paramount
Posted on: 04/18/2021

CDL-A Company Driver
Description: Hiring CDL drivers in your area. Apply once and choose a trucking job that works for you. Get home when you want to, and get paid what you deserve br Available Trucking Jobs: br
Company: Live Trucking
Location: Lake Elsinore
Posted on: 04/18/2021

CDL A Company Truck Drivers - Local Routes
Description: Truck Driver Benefits br br Home daily br Competitive annual salary br Potential extra day pay on top of salary br 2,500 raise after 90 days 2,500 raise on your anniversary
Company: Carvana
Location: San Gabriel
Posted on: 04/18/2021


Dedicated CDL A Truck Drivers - Avg. 65 CPM!
Description: br br br Dedicated CDL A Truck Drivers - Avg. 65 CPM Earn top pay with great home time options Apply Online or Call 920-310-3011 Today We have high paying dedicated opportunities with daily or (more...)
Company: Marten Transport
Location: Placentia
Posted on: 04/18/2021

HIRING: Truck Drivers
Description: Hiring CDL drivers in your area. Apply once and choose a trucking job that works for you. Get home when you want to, and get paid what you deserve br Available Trucking Jobs: br
Company: Live Trucking
Location: Yucaipa
Posted on: 04/18/2021

$1520 - Earn by driving 100 trips with Uber
Description: Job Description Earn 1520--if not more--driving with the Uber app when you complete 100 trips. Drive with Uber and earn money anytime it works for you. Driving is an easy way to earn extra, and it's (more...)
Company: Uber
Location: Lake Elsinore
Posted on: 04/18/2021

Technician - Fiber Installer
Description: LOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL A job with AT T as an Outside Plant Technician can provide you with exactly that Take advantage of our paid training and wide range of career possibilities. (more...)
Company: AT&T
Location: Rowland Heights
Posted on: 04/18/2021

Urgently Hiring CDL-A Truck Drivers for All Accounts, Fastest Apply!
Description: Experienced Truck Drivers Needed - Multiple Options br Immediately Hiring Class-A CDL Truck Drivers br for All Our Accounts br br With over 570 open positions, we have many great truck driving (more...)
Company: C.R. England
Location: Rosemead
Posted on: 04/18/2021

CDL A Truck Driver - Immediate Opening
Description: Company: -US0036 Sysco San Diego, Inc.Zip Code:92064Employment Type:Full TimeTravel Percentage: -0OVERVIEW:We offer our associates the opportunity to grow personally and professionally, to contribute (more...)
Company: Sysco
Location: Poway
Posted on: 04/18/2021

Urgently Hiring CDL-A Truck Drivers for All Accounts, Fastest Apply!
Description: Experienced Truck Drivers Needed - Multiple Options br Immediately Hiring Class-A CDL Truck Drivers br for All Our Accounts br br With over 570 open positions, we have many great truck driving (more...)
Company: C.R. England
Location: Placentia
Posted on: 04/18/2021

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Carson RSS job feeds