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Import Coordinator

Company: Hankyu Hanshin Express (USA), Inc.
Location: Carson
Posted on: April 8, 2021

Job Description:

General Position SummaryThis position is responsible for handling activities related to the import of shipments by ocean or air. Import Coordinator is assigned a variety of duties and responsibilities that may include many of the following described below. This is not a complete listing as other duties are "as assigned by management". Essential Job FunctionsAIR/OCEAN IMPORT COORDINATION

  • Coordinates all activities in Import operations in accordance with HMS and related OCMM Matrix.
  • Contacts customers as needed; e.g. Notification of shipments; Verifies information such as delivery locations, Receives documents such as commercial invoices and packing lists; Checks customers' EDI systems for additional information as necessary.
  • Retrieve pre-alerts from emails or systems such as Tradebook for Air.
  • Contacts carriers (steamships, co-loaders, airlines) and CFSs to obtain arrival information, charges, last free day, etc.
  • Issues arrival notices/authorities to make entry to customers/customers' customs brokers, and follow up the shipment until completion.
  • Checks in advance if ISF is filed, and in case not filed yet, follow up until it is properly filed (Ocean).
  • Handle in-bond entries (PTT/Warehouse Transfer, IT, T&E, IE) for applicable shipments.
  • Contacts carriers (steamships, co-loaders, airlines), CFSs, and truckers, etc. as needed; e.g. To arrange Warehouse Transfer; To Expedite break-down/transfers and release of cargo; To request them to make sure that the freight is stored in an appropriate storage; To resolve AMS issues, etc.
  • Contacts the US Customs' Client Representatives to resolve problems.
  • Releases shipments upon receipt of original bill of lading (Ocean) and/or payment and checks for COD shipments.
  • Contacts trucking companies to arrange deliveries and follow up until POD and invoice are obtained.
  • Work with the other departments such as Warehouse, Customs Brokerage, and Sales to smoothly handle shipments.
  • Handle rate inquiries and cargo claims in a timely manner.
  • Resolves problems to make sure that the shipments are completed.
  • Completes AP/AR postings within 5 days after delivery. ADMINISTRATIVE
    • Answer emails, phone calls, MS TEAMS chats, face to face communications in a timely manner.
    • Breaks down document pouches/pre-alerts of consolidation shipments as needed; Prepares manifests as needed.
    • Creates new files, inputs all the applicable charges; Issues/Sends checks, Pays online, as needed.
    • Resolve Accounting issues in a timely manner.
    • Sends/Uploads billing packages/payment requests with an appropriate method.
    • Prepares calculations and reports as needed; Updates and maintains specified spreadsheets.
    • Organizes the documents and maintain.
    • Utilizes available technologies and systems to maximize efficiency (e.g. upload documents to CargoWise, create billing package from CargoWise, etc.) OTHER & MISCELLANEOUS
      • Seeks constant improvement, more efficient and less expensive ways and means in work processes.
      • Accommodate the changes made by IT department and management.
      • Performs special projects and other miscellaneous duties as assigned by supervisor/manager.
      • Maintains high ethical standards in the workplace.
      • Reports all irregular issues and problems to supervisor/manager for solution.
      • Maintains good communication with management, office staff members, and outside contacts.
      • Complies with all company policies and procedures.
      • Responsible for maintaining a clean and safe working area. PI133316280

Keywords: Hankyu Hanshin Express (USA), Inc., Carson , Import Coordinator, Professions , Carson, California

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