Customer Support Specialist
Posted on: November 17, 2023
A company is looking for a Customer Support Specialist.
Answer and triage incoming phone calls and support ticket emails,
document notes, and transfer appropriately
Dispatch service and support calls to the appropriate engineer
based on customer needs and location
Evaluate customer needs and solutions, build knowledge base, and
offer appropriate support
Proven experience handling multiple tasks in a customer
Background in call center, dispatch, and/or scheduling
Familiarity with Microsoft Office
Ability to type at least 60wpm
Authorization to work in the country
Keywords: VirtualVocations, Carson , Customer Support Specialist, Other , Carson, California
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