Bilingual Spanish Patient Portal Agent
Posted on: November 16, 2023
A company is looking for a Bilingual Spanish Patient Portal
Agent to assist patients with navigating the Epic MyChart patient
portal and provide technical support.
Provide assistance to patients with navigating the Epic MyChart
patient portal and answer their questions
Research and troubleshoot complex issues and ensure resolution
Maintain call documentation and keep product knowledge up to
Bilingual in English and Spanish
2 years of customer service experience
2 years of IT work experience
Ability to work independently and stay engaged with the virtual
Ability to work non-standard shifts, including weekends and
Keywords: VirtualVocations, Carson , Bilingual Spanish Patient Portal Agent, Other , Carson, California
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