Event Services Supervisor
Company: Government jobs
Posted on: January 16, 2023
Under limited direction, an Event Services Supervisor plans,
directs, and coordinates a major section of the Carson Community
Center operations; provides information and services to facility
users; promotes the Community Center and evaluates revenue
generation business, reviews and approves contracts, checks
facilities and equipment for proper operation and readiness; and
supervises assigned personnel.
This classification is populated with multiple incumbents who have
the responsibility for the coordination of significant portions of
the management of the Carson Community Center and supervise a major
section of the Carson Event Center of the Community Services
Department. The classification is distinguished from the Community
Center Manager in that the latter classification has responsibility
for total management of the Community Center. It is distinguished
from lower-level classifications by the level of responsibility,
extent of direct and indirect supervision involved, and
responsibility for supervision and management of a major functional
SUPERVISION RECEIVED AND EXERCISED:
Limited direction is provided by the Community Center Program
Manager. Responsibilities include the direct and indirect
supervision of event, operation, clerical and maintenance
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(These functions are representative and may not be present in all
positions of the class. Management reserves the right to add,
modify, change or rescind related duties and work assignments).
- Plans, directs and prioritizes the work of a major section of
the management of the Carson Community Center; coordinates event
planning and implementation and outside services needs with
catering, security and all other service providers, as well as with
City departments and facility lessees to assure effective,
efficient, and economical event operations.
- Meets with facility users and prospective users to determine
and meet needs; conducts site inspections for facility users and
meeting planners; provides information regarding facility
capabilities, services and associated costs.
- Reviews and approves all contracts to ensure accuracy of space
and rental charges; checks facilities and equipment to insure
proper operation and readiness to meet client needs, and to
maintain energy conservation procedures, prepares a variety of
reports, correspondence, contracts, and studies related to events
and facility use.
- Oversees the development and implementation of marketing and
sales strategies to generate leads and support future prospecting
for Community Center event services.
- Supervises and trains assigned personnel to meet the needs of
the client and ensure the efficient operation of Community Center
events; provides technical direction to staff, City, or contract
personnel in the planning, development, and implementation of
facility modification to ensure high-quality customer service to
- Develops, implements and monitors employee work schedules and
assignments, Approves and monitors overtime and leave requests.
Prepares employee performance evaluations, interprets and applies
City policies and procedures and Memorandum of Understanding (MOU)
provisions. Ensures goals, objectives and work standards are
- Assists the Community Center Manager in establishing and
evaluating revenue control mechanisms for Community Center meeting
and special event booking.
- Makes policy and procedure recommendations in support of the
goals of the Community Center event services management.
- Coordinates with Community Center Event Coordinators and
facilities operation staff regarding room set-ups and staffing
levels for events.
- Recommends, implements and monitors preventive maintenance and
repair schedules and quality control procedures within assigned
area of assignment. Allocates resources pursuant to established
schedules and priorities.
- Serves on the primary response team in case of emergency or
disaster in a position assigned by the City Emergency Plan.
- Performs other related duties, as required. QUALIFICATIONS
- Principles and practices of event management.
- Principles and procedures for event lay-out and floor space
- Principles and procedures of event scheduling.
- Principles of administration, personnel management, budgeting,
marketing, sales and promotion.
- Public safety, emergency principles, health and fire codes, and
related federal, state and municipal laws and regulations governing
public assembly facilities.
- Effective customer service techniques.
- Multi-purpose facility operation and maintenance.Ability to:
- Select, train, supervise, and evaluate subordinates and/or
- Establish and maintain effective relationships with those
contacted in the course of work.
- Work under time pressure.
- Develop work procedures and project priorities in a manner to
avoid interferences with on-going events.
- Anticipate service needs for individual events.
- Develop a marketing strategy to achieve a financial goal.
- Communicate effectively, both orally and in writing.
- Effectively use a Window-based computer system, using Word,
Excel, Event Booking software and Diagram Set Up software.Skill in:
- Using a personal computer and applicable software
- Working effectively with persons from diverse social, cultural
and economic backgrounds.
- Contract negotiations.
- Staff supervision.
- Prioritizing in an event driven atmosphere.
EDUCATION AND/OR EXPERIENCE:
Graduation from an accredited college or university with a
Bachelor's degree in public or business administration, recreation
administration, communications, marketing or related field.
Four years of recent, paid increasingly responsible work experience
in the preparation for and marketing and coordinating events
including the supervision of personnel or in supervising, planning
and scheduling the maintenance and operations of a large
multi-functional facility. Experiencing coordinating events in a
public or private community-oriented assembly facility is
Possession of a valid California Class C driver's license.
Employees in the classification will be enrolled in the Department
of Motor Vehicles (DMV) Government Employer Pull Notice Program
which confirms possession of a valid driver's license and reflects
Employee accommodations for physical disabilities will be
considered on a case-by-case basis.
Positions in this class normally:
- The work is regularly performed in a fast-paced work
environment with many interruptions from telephones, employees and
- Physical demands include walking, standing, kneeling, bending,
reaching and grasping.
- Frequently responds to inquiries and complaints from clients,
patrons and staff.
- Strict deadlines must be met when preparing for events.
- May be required to drive City and/or personal vehicle during
the course of employment.
- May be required to visit off-site locations to attend
- Requires the ability to work a flexible schedule including late
nights, early mornings, long days, weekends and holidays.ECRUITMENT
Applications will be screened and evaluated for relevant training
and experience. Applications must be complete, and include any and
all required documents. Only those applicants determined to be
among the most qualified may be invited to participate in the
examination process which will consist of the following sections:
- Supplemental Questionnaire, no weight
- Oral Exam, 100% weightThe Human Resources Department reserves
the right to adjust, modify, delete and/or change the above exam
types and/or weights.
Supplemental questionnaires are used to evaluate applicant's
indicated abilities with the ideal candidate profile. Applicants
must achieve a cut-off score of 70% or above on oral examination to
be placed on the eligibility list. Passing any/all of the
examination sections does not guarantee an invitation to the
selection interview. The Human Resources Department reserves the
right to invite those amongst the highest scoring to the next phase
of the recruitment.
Revisions to a testing component during a recruitment process can
be made at the discretion of the Human Resources Department.
Applicants will be notified by email if a revision is made. An
eligibility list will be established in accordance with the City's
Personnel Rules, Rule VI, Employment List Procedures.
The City of Carson is an Equal Opportunity Employer. Special
assistance with the application and examination process is
available, upon request, for persons with disabilities. Call Human
Resources for assistance at (310) 952-1736.
Any offer of employment, or acceptance of an employment offer, is
contingent upon passing live scan, background check and other
tests. All new employees are required to take a loyalty oath.
The provisions of this bulletin do not constitute an expressed or
implied contract. Any provisions contained herein may be modified
or revoked without notice. All statements made on the job
application are subject to investigation and/or verification.
Inaccurate and/or false statements will be cause for
disqualification, removal from the eligibility list or discharge
City of Carson
SUMMARY OF EMPLOYEE BENEFITS
Carson Professional Supervisors Association (CPSA)
CalPERS Retirement Formula
--- 2%@55 Formula - Classic Members hired on or after May 6,
--- 2%@62 Formula - New Members hired on or after January 1,
--- Employees pay the full Employee Member Contribution on a
--- 1959 Survivors Program - Level 4
--- The City contracts with CalPERS for medical benefits, which
offers employees a choice of various HMO's and PPO's.
--- The monthly medical allowance is $1,594.00, paid by the City,
toward the premium for employee and eligible dependents. - a
cafeteria cap of $155, per month, will be placed on any remaining
--- Employees are required to contribute to their medical insurance
premiums as follows:
$100.00 per month - employee only
$150.00 per month - employee + one dependent
$200.00 per month - for family plan
--- Employees may elect to discontinue or not enroll in the health
insurance program upon proof of equal coverage. These employees
shall receive 75% of lowest 2-party premium to be deposited into
the employee's City-sponsored deferred compensation account.
--- A City paid dental plan is available.
--- Employees may elect to discontinue or not enroll in the dental
insurance program. These employees shall receive 65% of the premium
to be deposited into the employee's City-sponsored deferred
--- Employees may purchase vision care through payroll deduction
from wages and/or with any remaining cafeteria money.
--- $100,000 Basic Group Term Life Insurance premium paid by the
--- Optional Group Term Life Insurance and Dependent Life Insurance
offered which employee may purchase through payroll deduction from
wages and/or any remaining cafeteria money.
--- Long Term Care (optional), employees may purchase Long Term
Care through payroll deduction from wages and/or with any remaining
--- Deferred Compensation Plan available, employee participation is
--- Deferred Compensation City match per calendar year as follows:
One thousand, five hundred dollars ($1500) for Supervisors
Association Unit Members. One thousand dollars ($1000) for
Professionals Association Unit Members.
Short Term Disability/Long Term Disability
--- City Paid premium.
Monthly Accruals Upon
10 hours Appointment
11.33 hours Commencement of 6th year
13.33 hours Commencement of 11th year
100% paid at separation
500 maximum accrual hours
--- 10 hours accrued per month
--- 1/2 of value of sick leave balance paid at 2 to 1
--- 750maximum accrual hours
--- 13 paid holidays per calendar year.
--- Exempt employees accrue 10 hours per month with a max accrual
of 160 hours.
01 1.The following supplemental questions will be used to assist us
in screening your application. You are required to answer each of
the following questions truthfully and completely. This
questionnaire will be used to determine if you meet the minimum
qualifications for this job. Your responses to this questionnaire
may also be used to evaluate your qualifications beyond the minimum
requirements, as part of the application screening process. As
such, please take the time necessary to answer the questions
thoroughly. Applications submitted without a completed supplemental
questionnaire, or those that say see resume or application, may not
be considered. It is imperative that your responses to the
questionnaire provide a true and accurate reflection of your
background. Additionally, your answers MUST be supported by the
information you have entered in your general application. Responses
which cannot be substantiated by information contained in your
application will be deemed invalid. Falsification, exaggeration and
misrepresentation will result in your disqualification. Your
responses will be evaluated as submitted. Do you agree to answer
the following questions truthfully and completely AND understand
that falsification or overstatement of your qualifications is
grounds for disqualification of your application?
02 Please describe in detail your experience in a lead supervisory
03 Please explain in detail your experience with coordinating event
planning and implementation.
04 Please describe your work experience in operating and
coordinating events at a large facility?
* Required Question
Keywords: Government jobs, Carson , Event Services Supervisor, Other , Carson, California
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