Customer Experience Specialist
Company: Lakeshore Learning Materials
Location: Carson
Posted on: May 13, 2022
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Job Description:
Company Description
At Lakeshore, we create innovative learning materials and
world-class guest experiences for teachers, parents and children.
Since 1954, we've grown into a global community-with a thriving
e-commerce business, multiple catalogs, 60+ retail stores, a
peerless national sales force, plus international offices that
support our preeminent supply chain division. But today we're
working better, smarter and faster than ever-and setting our sights
even higher. We're building an infrastructure designed for
scalability, embracing data-driven decision-making and using
technology to improve efficiency and ensure the best tools for the
best work. Most importantly, we continue to invest in a diverse
team of inquisitive top talent who fuel each other's passions and
curiosity, take risks, try new things and believe that every new
day brings opportunities for growth.
Job Description
In search of a superhero-to move heaven and earth for the best
customers around!
If you're a friendly and professional "people person" with a
passion for solving problems, a strong desire to help others and a
talent for going above and beyond, our Customer Service Team would
love to meet you! At Lakeshore, we do whatever it takes to support
the amazing teachers and families we serve-which is why our
Customer Service Representatives play such an important role. In
this position, you'll build relationships with some truly
outstanding customers and wow them with your ability to dig into
problems, bend over backward to find solutions and shine a light of
kindness and patience along the way. (Think MacGyver, Simone Biles
and Mister Rogers all rolled into one!) Whether you're handling
calls, responding to e-mails or communicating via chat and social
media, you'll be joining a first-class team that delivers a
fantastic customer experience at every touch point. This position
is on-site at our Carson headquarters.
A Day At Lakeshore Looks Like This
Qualifications
Got the skills and experience? Here's what we're looking for:
Additional Information
And here's our end of the bargain!
At Lakeshore, we know our diversity makes us stronger, and when
everyone feels included and valued, we all win. We strive to
embrace our differences and create an intentionally diverse and
inclusive community that is representative of the teachers,
families and children we serve.
We know we couldn't do the extraordinary things we're doing without
the people on our team. Thanks to the passion and enthusiasm of
this spectacular group, Lakeshore is more than a great place to
work-it's a great experience to be part of. Day in and day out, we
give everything we've got to create products that instill a sense
of wonder and foster a true love of learning. To help maintain this
high bar for success, we're constantly on the lookout for people to
join us. So if you're a down-to-earth professional who shares our
desire for making a difference, we'd love to hear from you.
To learn more about Lakeshore, visit
www.lakeshorelearning.com/careers
Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based
on skill, merit and mind-boggling talent-not based on race, color,
creed, sexual orientation, gender or gender identity, marital
status, domestic partnership status, military status, religion,
age, national origin, ancestry, alienage, AIDS or AIDS-related
complex status, genetic information, predisposition or carrier
status, status as a victim of domestic violence, physical or mental
disability, or any other characteristic protected by applicable
law. If things aren't equal, we all lose.
To learn about how we collect and use Applicant information, please
visit our Employee/Applicant Privacy Policy. INDRLL2
Keywords: Lakeshore Learning Materials, Carson , Customer Experience Specialist, Other , Carson, California
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