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Remote Customer Success Programs Team Lead

Company: VirtualVocations
Location: Carson
Posted on: April 30, 2021

Job Description:

A company offering a digital product design platform has an open position for a Remote Customer Success Programs Team Lead. Candidates will be responsible for the following: Building out a foundational tech touch program across the customer journey Leveraging data insights to manage performance and priorities Serving as a critical cross-functional team member in our broader community of digital CX practitioners. Must meet the following requirements for consideration: 5+ years of experience in customer marketing, customer enablement, customer success, customer operations or program management in a SaaS environment Passion for and commitment to building world-class customer experiences Experience building or executing digital CX programs through scalable processes and technologies Excellent program management skills, with a dash of ruthless prioritization Strong collaboration and communication skills Experience with Salesforce and Gainsight or other customer success tool

Keywords: VirtualVocations, Carson , Remote Customer Success Programs Team Lead, Other , Carson, California

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