Remote Member Care Specialist
Company: VirtualVocations
Location: Carson
Posted on: April 3, 2021
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Job Description:
A financial services company needs applicants for an opening for
a Remote Member Care Specialist. Individual must be able to fulfill
the following responsibilities: Serve as a subject matter expert
for the internal Member Care Representative Team Serve as a subject
matter expert for our Operations and Member Services outsourced
call center partners Handle end-to-end triage and completion of
escalated issues & manage relationships with members Position
Requirements Include: High School Diploma or equivalent; college
degree preferred; will consider experience in lieu of degree
Minimum of three years' experience in sales/customer service Strong
decision making and time management skills Excellent
problem-solving, organizational, analytical, verbal and written
communication skills The ability to manage multiple
projects/duties
Keywords: VirtualVocations, Carson , Remote Member Care Specialist, Other , Carson, California
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