Associate Program Director (Student Services Professional IV)
Company: San Diego State University
Location: San Diego
Posted on: April 5, 2026
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Job Description:
Position Summary San Diego State University is seeking a
collaborative and student-centered Associate Program Director to
support the Center for Student Rights and Responsibilities. In this
role, you will help lead student conduct efforts, ensuring fair,
educational, and consistent processes that uphold university
policies while supporting student growth and accountability.
Working closely with campus partners, you’ll play a key role in
fostering a safe, respectful, and inclusive campus community. Key
Responsibilities: Student Conduct & Case Management Review,
investigate, and resolve reports of academic and non-academic
misconduct in alignment with CSU policies. Conduct student
meetings, hearings, and adjudication processes, determining
appropriate outcomes and sanctions. Design educational
interventions that promote student learning and accountability.
Serve as a key resource and liaison for faculty, particularly
around academic integrity and emerging issues (e.g., AI use). Serve
as a key resource for and liaison for incidents related to student
organizations, including the Greek community. Program Leadership &
Operations Support the day-to-day operations of the Center,
including case management systems, reporting, and process
oversight. Provide guidance and training to student conduct staff
and graduate assistants. Help coordinate and conduct hearings and
ensure timely, compliant processes. Campus Collaboration & Outreach
Build strong partnerships across campus departments, faculty, and
external stakeholders. Develop and deliver training, workshops, and
outreach initiatives on student conduct policies and processes.
Analyze trends and data to inform prevention strategies and
continuous improvement efforts. Assessment & Strategic Support
Track and evaluate student conduct data to identify trends and
improve practices. Assist with reporting, compliance, and program
assessment initiatives. Contribute to the development of resources,
communications, and educational materials. Why Join Us? Make an
impact – Play a meaningful role in shaping student behavior,
accountability, and success. Collaborative environment – Partner
with dedicated professionals across campus committed to student
development. Purpose-driven work – Contribute to a campus culture
grounded in equity, inclusion, and student well-being. Professional
growth – Gain leadership experience in student conduct, policy, and
higher education administration. As part of the California State
University (CSU) system, San Diego State University helps power one
of the largest and most impactful public university systems in the
nation. See what it’s like to work at the CSU—watch our video and
imagine your future here: Working at the CSU . Position Information
This is a full-time (1.0 time-base), benefits eligible,
permanent/probationary position. This position is designated as
exempt under FLSA and is not eligible for overtime compensation.
Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30
p.m., but may vary based on operational needs. This position is
eligible for telecommuting up to 2 days per week with onsite work
in San Diego. Department Summary The Center for Student Rights and
Responsibilities is responsible for acting on behalf of the
University President regarding all aspects of student
discipline/conduct. The Center for Student Rights and
Responsibilities receives reports of alleged misconduct relative to
Title 5, California Code of Regulations, investigates all
complaints in order to determine whether University student conduct
action is to be pursued, and determines appropriate University
student conduct case dispositions and restorative sanctions under
the guidelines of California State University Executive Orders
(EO). For more information regarding the Center for Student Rights
and Responsibilities, click here . Education and Experience
Equivalent to graduation from a four-year college or university in
a related field plus upper division or graduate course work in
counseling techniques, interviewing and conflict resolution where
such are job related. Possession of the below required knowledge
and abilities is typically demonstrated through the equivalent to
four years of progressively responsible professional student
services work experience which includes experience in advising
students individually and in groups, and in analysis and resolution
of complex student services problems. A master’s degree in
counseling, Clinical Psychology, Social Work, or a job-related
field may be substituted for one year of professional experience. A
doctorate degree and the appropriate internship or clinical
training in counseling, guidance or a job-related field may be
substituted for two years of the required professional experience
for positions with a major responsibility for professional,
personal or career counseling. Key Qualifications Strong
conflict-mediation skills and ability to mediate disputes. An
understanding of the rules and regulations related to student
conduct and privacy. An understanding of investigative procedures
and the ability to utilize investigative and interviewing
techniques. Ability to produce and maintain accurate reports and
present an effective case during student conduct hearings. Ability
to work effectively with students, parents, employees, law
enforcement, and other university constituents. Ability to act in
an unbiased, unemotional, firm, persuasive, and/or comforting
manner, as appropriate. Master’s Degree in counseling, higher
education, student development, or a related field is preferred.
Five years of administrative experience in a higher education
setting, working directly with students, is preferred. Direct
experience with student conduct and restorative sanctioning is
preferred. Experience developing and maintaining positive
relationships with individuals and groups representing many and
varied interests and agendas is preferred. Compensation and
Benefits San Diego State University offers competitive compensation
and a comprehensive benefits package designed to support your
well-being and professional growth. Compensation : Salary is based
on your experience, education, and qualifications, within the
department’s budget and equity guidelines. CSU Classification
Salary Range: $6,320 - $9,014/month; hiring salary not expected to
exceed $6,320 /month . Full Benefits Package Includes : Generous
Time Off : 15 paid holidays, vacation, and sick leave. Retirement :
CalPERS pension plan with retiree healthcare, and reciprocal
agreements with other California public retirement systems,
including the UC. Health Coverage : Medical, dental, and vision
options at low or no cost. Education Support : CSU tuition fee
waiver for employees and eligible dependents. Optional Offerings :
FlexCash, life and disability insurance, legal and pet plans.
Campus & Community : Access to the library, campus events, employee
groups, and volunteer and social activities. Our benefits are a
significant part of total compensation. Learn more at the SDSU
Benefits Overview . SDSU Values At SDSU, our diversity gives us
power and benefits every single member of our community. Consistent
with California law and federal civil rights laws, SDSU provides
equal opportunity for all in education and employment. We encourage
all members of our community to purposefully learn from one another
through open and respectful dialogue and responsible engagement. We
strongly preserve the right to free expression and encourage
difficult conversations that help lead to improved individual and
community learning and cohesion. Principles of Community At San
Diego State University, we are a community of diverse individuals
who have and represent many perspectives, beliefs, and identities.
This diversity lends our community strength, and we commit to
creating and sustaining an inclusive and intellectually vibrant
environment that benefits all members of our university. SDSU’s
Principles of Community is an aspirational statement that is
intended to evolve over time. The statement reflects the ideals we
are encouraged to uphold in our interactions with one another.
Equal Opportunity and Excellence in Education and Employment All
university programs and activities are open and available to all
regardless of race, sex, color, ethnicity or national origin.
Consistent with California law and federal civil rights laws, San
Diego State University (SDSU) provides equal opportunity in
education and employment without unlawful discrimination or
preferential treatment based on race, sex, color, ethnicity, or
national origin. Our commitment to equal opportunity means ensuring
that every student and employee has access to the resources and
support they need to thrive and succeed in a university environment
and in their communities. SDSU complies with Title VI of the Civil
Rights Act of 1964, Title IX of the Education Amendments of 1972,
the Americans with Disabilities Act (ADA), Section 504 of the
Rehabilitation Act, the California Equity in Higher Education Act,
California’s Proposition 209 (Art. I, Section 31 of the California
Constitution), other applicable state and federal
anti-discrimination laws, and CSU’s Nondiscrimination Policy. We
prohibit discriminatory preferential treatment, segregation based
on race or any other protected status, and all forms of
discrimination, harassment, and retaliation in all university
programs, policies, and practices. SDSU is a diverse community of
individuals who represent many perspectives, beliefs and
identities, committed to fostering an inclusive, respectful, and
intellectually vibrant environment. We cultivate a culture of open
dialogue, mutual respect, and belonging to support educational
excellence and student success. Through academic programs, student
organizations and activities, faculty initiatives, and community
partnerships, we encourage meaningful engagement with diverse
perspectives. As a higher education institution, we are dedicated
to advancing knowledge and empowering individuals to reach their
full potential by prioritizing inclusive curriculum development,
faculty and staff training, student mentorship, and comprehensive
support programs. At SDSU, excellence is built on merit, talent,
diversity, accessibility, and equal opportunity for all.
Supplemental Information Apply by April 19, 2026, to ensure full
consideration. Applications submitted after this date will be
reviewed on an as-needed basis, and the position will remain open
until filled. The person holding this position is considered a
‘mandated reporter’ under the California Child Abuse and Neglect
Reporting Act and is required to comply with the requirements set
forth in CSU Executive Order 1083 as a condition of employment. San
Diego State University is not a sponsoring agency for staff or
management positions (e.g., H-1B visa). Applicants must currently
be authorized to work in the United States on a full-time basis.
Offers of employment are contingent upon the presentation of
documents that demonstrate a person's identity and authorization to
work in the United States, which are consistent with the provisions
of the Immigration Reform and Control Act. Education Code 89521
Requirements: Applicants will be required to disclose whether they
have received a final administrative decision or final judicial
decision determining that they have committed sexual harassment
within the last 7 years only after a determination is made that
they meet the minimum qualifications for the position, and before
an offer of employment is extended. Applicants who reach the final
stages of the application process must also sign a release form
that authorizes the release of information by the applicant’s
current and/or former employers to the CSU concerning any
substantiated allegations of misconduct. A background check
(including a criminal records check) must be completed
satisfactorily and is required for employment. SDSU will make a
conditional offer of employment, which may be rescinded if the
background check reveals disqualifying information, and/or it is
discovered that the candidate knowingly withheld or falsified
information. Failure to satisfactorily complete the background
check may affect the continued employment of a current SDSU
employee who was conditionally offered the position. SDSU is a
smoke-free campus. For more information, please click here .
Reasonable accommodations will be provided for qualified applicants
with disabilities who request an accommodation by contacting Livia
Peeples at lpeeples@sdsu.edu .
Keywords: San Diego State University, Carson , Associate Program Director (Student Services Professional IV), Legal , San Diego, California