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AV/Mobile Device Technician Nevada

Company: Genuent
Location: Carson
Posted on: January 15, 2022

Job Description:

AV/Mobile Device Technician- Long Term Contract - Carson City, NV ((Some remote work & some on site work)) Genuent is hiring an AV/Mobile Device Technician for the Nevada Department of Transportation on a long term contract basis. If you are a match, please apply or email TSanchez@genuent.com. About the Role: The Nevada Department of Transportation is seeking a highly motivated well-organized AV/Mobile device technician to join our team. The AV/Mobile technician will assist with providing AV support to conference and meeting rooms throughout the state as well as supporting the departments mobile device users. Duties include: Registration, management, and retirement of iOS devices in our mobile device management system Managing mobile device inventory and delivery to customers Ensuring new OS versions and updates are installed in a timely manner Managing mobile applications in our company portal and ensuring the applications are kept current Provide technical support to team members at all levels for mobile devices, related software, and applications Responsible for maintaining the integrity of conference rooms, and training environments in multiple locations. Assist with the technical production of conferencing events and assist in the hands-on delivery of all events. Kick off and provide fundamental A/V support for all conference rooms and meeting spaces throughout the department. Operate basic to complex AV equipment such as speakers, microphones, and display monitors in conference rooms, control boards and streaming devices. Assist with the building of staging and A/V set up on-site. Assist with setting up event production spaces, if need be. Coordinate vendors and outside technical support for events. Operates equipment in a live show setting. Communicate directly with clients to ensure excellent customer service is provided. Flexibility to accommodate a changing work schedule and/or business needs as necessary Qualifications: Ability to work flexible hours Exceptional customer service and iOS/Audio-Visual troubleshooting skills Proficiency of Video Conferencing Software, Windows, Mac, and iOS Solution focused while thriving in a fast-paced environment with ever changing priorities Set an example for professional grooming and presentation standards Basic networking skills including TCP/IP, DNS and DHCP Good verbal and written communication skills Desired Experience: Experience in supporting mobile devices (iOS preferred). Experience with Mobile Device Management systems (MS Intune preferred). Experience engaging with executives and VIP's is preferred along with a strong focus on customer service. Audio Visual experience, preferred. High degree of demonstrated customer service and hospitality skills. More Experience and Skills Preferred- Proficient of Video Conferencing Software, Windows, Mac, and iOS Basic networking skills including TCP/IP, DNS and DHCP Experience with Mobile Device Management systems (MS Intune preferred)

Keywords: Genuent, Carson , AV/Mobile Device Technician Nevada, IT / Software / Systems , Carson, California

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