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Customer Service Professional

Company: Salsbury Industries
Location: Carson
Posted on: September 24, 2022

Job Description:

In Business since 1936, Salsbury Industries is the industry leader in manufacturing and distributing mailboxes and lockers. Salsbury Industries has developed a winning team! We offer a competitive benefit package and stable work environment - Join our team!

We are seeking for highly motivated Customer Service Professionals to join our Customer Service Department. Successful candidates must have a positive attitude, a high level of energy ability to sell product. Must be articulate, enthusiastic, highly motivated and possess excellent telephone skills.

Responsibilities

Handle customer inquiries via phone, email, and chat

Provide accu rate, valid and complete information by using the right methods/ tools

Document and update customer records based on interactions

Process orders and quotes

Develop and maintain product line knowledge

Follow communication procedures, guidelines and policies

Qualifications

3+ years of experience in customer service

Excellent verbal and written communications skills

Team player with a positive attitude

Excellent attention to detail

Great organization skills, with the ability to multi-task

Proficient in Microsoft Office (Outlook and Word)

High school diploma; further education a plus

Benefits

401(k)

Health insurance

Dental insurance

Vision insurance

Paid sick time

Paid vacation time

Paid holidays

A dynamic and challenging work environment with opportunity for growth

Competitive salary

Job Type

Full-time

Pay Rate

From $18.00 per hour

Schedule

Monday through Friday (in office)

Job Requirements:

  • Handle customer inquiries via phone, email, and chat
  • Provide accurate, valid and complete information by using the right methods/tools
  • Document and update customer records based on interactions
  • Process orders and quotes
  • Develop and maintain product line knowledge
  • Follow communication procedures, guidelines and policies

Keywords: Salsbury Industries, Carson , Customer Service Professional, Hospitality & Tourism , Carson, California

Click here to apply!

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