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Director of Site Merchandising

Company: Lakeshore Learning Materials
Location: Carson
Posted on: January 15, 2022

Job Description:

Director of Site Merchandising
Lakeshore Learning Materials is one of the most innovative manufacturers of educational materials in the country. Specializing in top-quality products for the home and classroom, we are a thriving multichannel organization with a robust web business, multiple catalogs for early learning and elementary programs, over 60 store locations and a sales force that is second to none. Thanks to the daily contributions of the amazing people who make up our team, Lakeshore has experienced continuous growth since the day it was founded in 1954.

We are currently searching for an experienced Director of Site Merchandising to join our team-developing and implementing a merchandising strategy that will drive sales, grow the Lakeshore brand and create an engaging online shopping experience. In this role, you will use your knowledge, expertise and strong eye for merchandising to set the standard for visual storytelling and provide brand guidance, while also analyzing sales performance and the competitive landscape to develop optimization strategies that drive beneficial change. Serving as both a player and a coach, you will help develop and support the Site Merchandising team, champion best-in-class online merchandising and establish standardized processes to enhance revenue. The successful candidate will have exceptional communication and collaboration skills-with a talent for partnering with key stakeholders and cross-functional teams to develop concepts, marketing stories, promotional strategies and site optimization efforts that provide a frictionless customer experience and delight our online guests.

A day on the job looks like this:
Creating a best-in-class site merchandise experience
Accelerating the development, execution and communication of a site experience that supports the merchandising, marketing and financial objectives of all categories within the Lakeshore family of products
Being responsible for the development and communication of product category site strategies that align with financial goals
Leading collaboration with product and design teams to communicate knowledge and understanding of the customer experience as it relates to product, shopping paths, experience and interaction with marketing
Pursuing continual innovation and improvement-recommending strategies to be leveraged across divisions and departments
Identifying areas of opportunity to make meaningful investment shifts supported by marketing and site execution
Leading a team through web management to create a compelling product experience on the site-including inspirational merchandise presentation, simple and intuitive category navigation, and clear and accurate product details

Got the skills and experience? Here's what we're looking for:
4-year degree or equivalent experience
8+ years of experience in online merchandising and/or retail preferred
6+ years of experience coaching, developing and motivating teams at various levels
Excellent written and verbal communication skills
Deep knowledge of e-commerce best practices and a strong eye for merchandising
Proven ability to link knowledge of branding and target customers to key e-commerce elements to drive business
Strong strategic and analytical skills to promote business growth
Flexibility, resiliency and nimbleness; comfortable working in "gray areas" that are regularly changing
Well-developed ability to train, coach and motivate direct reports
Proficiency in Microsoft Excel, Word, PowerPoint and Outlook required; web content management system experience preferred
Ability to effectively share technical information and clearly communicate technical issues and solutions to all levels of the organization
Ability to think creatively, strategically and technically-all at once

And here's our end of the bargain!
Competitive compensation based on skills and experience, plus a bonus plan
Excellent medical/dental and vision coverage-EPO, PPO and HSA
401(k) retirement plan with company contribution (because you will retire someday)
Flexible benefits-choose what you like, ignore the rest
On-site preschool for our employees' children
On-site employee gym for all levels/fitness needs
Generous employee discount on products that make you smarter
Casual dress---and we really mean it

At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.

We know we couldn't do the extraordinary things we're doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work-it's a great experience to be part of. Day in and day out, we give everything we've got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we're constantly on the lookout for people to join us. So if you're a down-to-earth professional who shares our desire for making a difference, we'd love to hear from you.

To learn more about Lakeshore, visit

Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent-not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren't equal, we all lose.

Keywords: Lakeshore Learning Materials, Carson , Director of Site Merchandising, Hospitality & Tourism , Carson, California

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