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JUNIOR CUSTOMER SERVICE / ORDER SUPPORT

Company: Legend of Asia
Location: Carson
Posted on: October 17, 2020

Job Description:

We are looking for a mature, smart, motivated, hardworking individuals with a good attitude to fill a position at our fast-paced wholesale company. Applicants must have a stable work history, hold a minimum of a high school diploma, college degree preferred, communicate well. Applicants must be able to lift 50lbs, have reliable transportation. Basic computer knowledge is required.Responsibilities include- Provide customer service via phone/email- Enter orders to the system, verify stock and payment, print shipping label, pick/pack the small parcel packages- Inventory maintenance, organizing, and verification- Occasionally helping unload the incoming shipment- Travel for trade shows if needed- Other duties assigned by the managerQualifications expected but not mandatory:- College degree or courses- eCommerce, internet marketing knowledge- Graphic/web design-related- Customer service/sales experience- Furniture or interior design related experienceThis is a small business, we work hard, and we expect everyone to work hard as well.Working hours: 8:30 am to 5:30 pm Monday through Friday. This is a full-time position, with overtime pay. Employee passes the probation period will have company benefits, such as paid time off, holiday, health insurance (with company contribution), etc. After the first year of employment will be entitled to a performance bonus.The company is well known and respected in the home decor industry.Job Types: Full-time, Part-time, InternshipPay: $15.00 - $18.00 per hourBenefits:

  • Dental insurance
  • Health insurance
  • Paid time offSchedule:
    • 8 hour shift
    • Day shift
    • Monday to FridayEducation:
      • High school or equivalent (Preferred)Communication method(s) used:
        • Email
        • Phone
        • ChatHours per week:
          • 30-39Job Duties:
            • Answer incoming customer inquiries
            • Collaborate with management teams to stay updated on new products, services, and policies
            • Record customer information within our customer service database
            • Engage with clients in a friendly and professional manner while actively listening to their concerns
            • Offer support and solutions to customers in accordance with the company's customer service policies
            • Other duties as requestedThis Company Describes Its Culture as:
              • Detail-oriented -- quality and precision-focused
              • Stable -- traditional, stable, strong processes
              • People-oriented -- supportive and fairness-focused
              • Team-oriented -- cooperative and collaborativeThis Job Is:
                • A good job for someone just entering the workforce or returning to the workforce with limited experience and educationBenefit Conditions:
                  • Waiting period may apply
                  • Only full-time employees eligible

Keywords: Legend of Asia, Carson , JUNIOR CUSTOMER SERVICE / ORDER SUPPORT, Hospitality & Tourism , Carson, California

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