Clinic RN
Company: Santa Barbara Neighborhood Clinics
Location: Santa Barbara
Posted on: April 1, 2026
|
|
|
Job Description:
S UMMARY: The Clinic RN position provides health advice,
education and care coordination for SBNC patients in person, over
the phone and via the patient portal. This position is an integral
part of the Patient Centered Medical Home (PCMH). The RN will
support chronic disease management efforts to support optimal
patient outcomes. E S S E NTIAL DUTIES AND RESPONSIBILITIES ?
CLINIC RN: P r ovides excellent customer service in all phone and
other interactions Collaborates with patients? primary care team as
needed to coordinate appropriate care Retrieves messages in a
timely manner and responds to patient needs according to medical
priority Reacts in a positive manner to patient concerns; remains
calm and displays empathy W o r k s cooperatively with other staff
and departments to problem solve and improve workflows Maintains
patient confidentiality/HIPAA P articipates in required meetings P
r ovides culturally sensitive, patient-centered case to all SBNC
patients A ss i s ts in the development, maintenance, revision and
evaluation of clinic workflows E l i c i ts history of present
illness and pertinent past medical history and uses clinical
judgment and experience to formulate a care plan Coordinates
follow-up care for patients with recent emergency department visits
or hospitalizations S ends medication refills per clinic protocol
Utilizes health coaching skills and encourages patient activation
and self-management Help patients manage medications accurately and
safely. RN is authorized to remove and update medications with
Provider input Discuss test results per provider order Participates
in outpatient case management of medically or psychosocially
complex patients; visits may take place within the home. Maintains
accurate charting and registry of all patients served under case
management. Provides health education and formulates care plans for
patients and families; and support with chronic illness e.g.
diabetes, asthma, heart failure, obesity, etc. Delegates patient
outreach, teaching and care coordination activities to the LVN as
appropriate Facilitates and implements clinic focus quality
improvement and evaluation initiatives. Contributes to a work
environment where continuous quality improvements in service and
professional practice are pursued Identifies, collects and
maintains timely and accurate information about the clinic?s
quality improvement activities Conducts monthly MA chart reviews
for various functions related to workflow, screenings, utilizing
the audit E S S E NTIAL DUTIES AND RESPONSIBILITIES ? PANEL
MANAGEMENT: P anel management is an organized, population-based,
data driven multi disciplinary team approach to quality patient
care Utilizes a disease registry to identify patients? unmet care
needs, to gather summary information for care i nterventions, and
to communicate with patients Uses health coaching techniques,
standing orders, patient outreach and community resources to
improve patient engagement and patient outcomes. Reviews and
follows up on Emergency Department and Hospital discharge summaries
to facilitate coordination of transition to home W o r k s as a
team with other clinic staff to develop, maintain, and revise
workflows to support improvements in missed care opportunities. The
above statements are intended to describe the general nature and
level of work being performed by most people assigned to this job.
They are not intended to be an exhaustive list of all
responsibilities, duties, and requirements. The omission of
specific statements of duties does not exclude them from the
position if the work is similar, related or it is a logical
assignment to the position. The employee is expected to perform
other duties necessary for the effective operation of the
department. QUALIFICATIONS AND EDUCATION REQUIREMENTS: Q
ualifications: Current CA RN License in good standing. Current AHA
CPR Certification. B i li n gual in English/Spanish preferred E
ducation: Associate or BA/BS Degree E x perience: Five (plus) years
of direct patient case management and/or community health
experience. Knowledge & Skills: English grammar, spelling, and
punctuation must be excellent. Excellent Documentation skills.
Communication skills (written and verbal). Strong Critical-thinking
skills. History-taking skills. Good organizational skills Ability
to: Follow verbal and written instructions accurately. Communicate
effectively and professionally with a variety of people and provide
accurate information, via phone, e-mail, and written communication.
Work independently and complete tasks with minimal supervision. Pay
attention to detail. Strong enthusiasm and willingness to pitch in
whenever needed. Organize work and maintain accurate files and
records. Use office equipment including copier, fax, and postage
meter. Functions well in a high-stress environment. Physical
Demands: May be required to lift objects weighing up to 25 pounds.
Sitting in a normal seated position for extended periods of time.
Reaching by extending hand(s) or arm(s) in any direction. Finger
dexterity required to manipulate objects with fingers rather than
with whole hand(s) or arm(s), for example, using a keyboard.
Communication skills using the spoken word. Ability to see within
normal parameters. Ability to hear within normal range. Ability to
move about. Certification/License: Valid California driver?s
license. The physical demands described above are representative of
those that must be met by an employee to successfully perform the
essential function of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions of this job unless providing such
accommodations would result in undue hardship for the SBNC. Salary
Range: $51 - $56
Keywords: Santa Barbara Neighborhood Clinics, Carson , Clinic RN, Healthcare , Santa Barbara, California
