Mental Health UM/Clinical Program Supervisor

Company: CHILDRENS BUREAU OF SOUTHERN CALIFORNIA
Location: Carson
Posted on: June 24, 2022

Job Description:

Job DetailsLevelExperiencedJob LocationCarson Family Center - Carson, CASalary Range$76.00 - $81.00 Salary/yearDescriptionMental Health UM/Clinical Program SupervisorBe the reason a child thriveswww.all4kids.org We're looking forward to you joining Children's Bureau because we see the value in everyone. If you love making a positive impact in people's lives, then Children's Bureau is the right family for you!Diversity is a core value at Children's Bureau. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all staff, and people leaders. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions.Our community commitment:Our mission is protecting vulnerable children through prevention, treatment, and advocacyOur vision is seeing children thrive in strong families and communitiesYour wellness matters: To stay healthy, we have wellness programs designed to prioritize employee health and overall wellness, as well as drive engagement, compassion, and connectedness throughout the agency. We are a trauma informed organization that is leading the charge in creating trauma informed resilience-oriented communities Robust total rewards package that includes medical, vision, dental, 401(k), life insurance and Flexible Spending Account12 paid holidays per year and generous paid time off policy that allows for work life balance *This role is eligible for Public Service Loan Forgiveness (PSLF)To prevent the spread of Covid-19 we are working 100% remote based on client's needs.Our staff is up to 97% fully vaccinated so these roles require to be fully vaccinatedCommitment to your professional development:We are proud to announce that Children's Bureau is an award winner for 2021 in the Association for Talent Development's (ATD) BEST Award for our internal learning platform, Children's Bureau University. The agency is among 71 organizations from around the globe and the single non-profit organization to receive the award this yearLearn more about your job:Under general supervision, the UM/Clinical Program Supervisor is responsible for supervising a professional-level staff with overall responsibility for meeting contractual requirements. This position is defined by supervising a program of approximately 7 -8 clinicians and administrative staff as assigned. The focus of this role is to ensure that all assigned staff members are meeting their expected levels of service provision and all contractual and regulatory obligations. DUTIES AND RESPONSIBILITIESProvides general supervision to staff assigned to program or function, including recruitment, selection, training, performance evaluation, discipline, etc.Provides supervision of caseloads to include training, safety planning, risk assessment, and parenting strategies with families. This supervision includes ensuring the quantity and quality of services provided.Provides clinical supervision to include clinical training, oversight of clinical cases, fidelity to evidenced based practices, and management of crisis issues with staff. Has overall responsibility for all contractually required documentation, ensuring compliance with federal, state, county and agency standards and guidelinesMaintains written and verbal contact with outside agencies, county staff, schools and other external organizationsMay provide individual and family therapy and/or carry a limited caseloadCarries out program management activities such as planning, staffing, budget, and program development. Maintains positive external contacts related to program, including collaborative, schools, community resources, etc.Review clinical documentation from staff including assessments, treatment plans, discharges, and progress notes ensuring that clinical documentation meets DMH and CB policies and guidelines.Participates in all case dispositions to ensure case assignments decisions are clinically and fiscal appropriate. Manages funding buckets for site to ensure funding is appropriately utilized. Ensure all outcomes measures are completed and entered into system according to timelines.Provide afterhours crisis support to clinicians and answering service calls as they occur.Monitors staff development and progress in Evidenced Based Practice trainings and certifications for all staff assigned to them.Participate and possibly lead EBP supervision groups or be trained/certified in an EBP to provide that support to the agency.Ensure high customer satisfaction by responding to client grievances and concerns regarding clinical treatment.Monitor service delivery and productivity standards through use of reports generated by revenue management team.Monitor staff documentation for timeliness and accuracy and keep management informed of delays or difficulties with documentation.Collaborate with program management on workflow with access to care, transfer of cases with other offices to ensure that policies are implemented and followed in a timely manner.Assist in training and onboarding of new staff into outpatient program. Participate and audit client charts on a routine basis and assist the QA team when audits occur.Keep immediate supervisor and senior management informed regarding progress of program. Performs community outreach by attending community events, DMH and school-based meetings as needed. Other duties as assigned. QualificationsWhat you will need to bring:A Master's degree required in field of social work, marriage family therapy or doctorate in clinical psychology. Must be licensed as an LMFT, LCSW, or Licensed Clinical Psychologist in good standing with the BBS.Must be two years post licensure and able to supervise clinical staff per BBS regulations.Two to four years direct service experienceOne or more years of management or supervisory experienceExperience with children and families in the social service or mental health field.Exceptional strong writing skills are required. Must be able to document in a clear and concise manner and in accordance with DMH and other program standards. Experience in LA county service delivery preferred.Bilingual English/Spanish may be requiredAbility to work in a multi-cultural environmentMaintains confidentiality in matters of agency operations, personnel, and clients.Maintains positive communications with all agency staff, clients, and visitors.Exercises good judgment in performance of duties and responsibilitiesSupports existing agency policies, principles, and mission.

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