Employee Engagement Program Manager

Company: Verint Systems
Location: Carson
Posted on: May 27, 2023

Job Description:

The Employee Engagement Program Manager will manage and execute on initiatives developed to attract and retain the right talent and employees globally. The responsibilities of this role will be to create new and manage existing employee engagement initiatives, as well as monitor and drive the success of these programs through performance measurement. This role will design metrics, collect feedback, data, reviewing and analyzing metrics, prepare reporting, and creating engaging content that continuously fosters engagement. This role will ensure applications, technology and applicable processes are in place for program execution and collection of metrics for ongoing insights reporting. Given the level of collaboration across global regions, the person in this role will have demonstrated knowledge and experience in understanding and navigating cultural norms and be proficient in tailoring initiatives, crafting communications, and action planning accordingly.

• 
  
• 
  Partner with global teams to assess stakeholder needs and requirements and then execute and monitor key initiatives to promote and achieve employee engagement.
  
  
• 
  Collaborate with technology teams and external vendors to create and deliver resources and tools/applications that support employee engagement initiatives.
  
  
• 
  Manage the implementation of employee engagement programs geared to attract and retain employees globally.
  
  
• 
  Craft insightful internal communications and program materials, including website posts, user guidelines, Snapcoms, e-blasts, etc., ensuring content consistency of messages and alignment to overall company and HR strategy.
  
  
• 
  Coordinate and create timelines and manage activities to increase employee engagement and to sustain the employee culture globally.
  
  
• 
  Act as the liaison to gather feedback from stakeholders and employees, that can be analyzed for continued program improvement
  
  
• 
  Review, analyze and assess data collected in relation to program utilization, employee feedback, and competitive landscape, to support efforts toward a cost-effective mix of programs
  
  
• 
  Leverage strong technical skills in Excel, PowerPoint and able to translate data insights into engaging leadership presentations
  
  
• 
  Effective collaboration and relationship building with colleagues and stakeholders across regions, countries and functions
  
  
• 
  Implement engagement programs through various applications and technologies to provide consistent and accurate monthly/quarterly/annual insights reporting.
  
  
  Minimum Requirements:
  
  • 
    
  • 
    Bachelor's degree or equivalent well rounded global HR related work experience.
    
    
  • 
    Minimum of 3-5 years functional experience in program/project management, with a progressive increase of responsibility in developing programs and initiatives designed to drive employee engagement
    
    
  • 
    Experience working with external vendors to project manage the delivery of technology platforms that support stakeholder and business needs
    
    
  • 
    Proven track record in managing projects; devising and implementing, effective, result-oriented employee initiatives and engagement programs, with solid technical knowledge and experience in writing requirements, and implementing international engagement platforms. (Understanding of SaaS technology a plus)
    
    
  • 
    Demonstrated global acumen and understanding of cultural nuances
    
    
  • 
    Ability to translate data and insights into visualizations for high level leadership presentations
    
    
  • 
    Strong MS Office (Word, PowerPoint, Excel) skills, with creative presentation and advanced Excel skills.
    
    
  • 
    Knowledge of MS Teams and Sharepoint a plus.
    
    
  • 
    Excellent communication, research, writing, and presentation skills, with the ability to create content using solution briefs, interviews with subject matter experts and other resources.
    
    
  • 
    Ability to work effectively in a collaborative team environment that spans different job functions, departments, and geographies.
    
    
  • 
    Excellent judgement, coupled with strong problem-solving skills and creative decision making a must.
    
    
  • 
    Experience implementing or managing a global employee engagement platform preferred.
    
    
  • 
    Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulation.
    
    
    MIN: 75,000
    MAX: 95,000
    #LI-BM1
    At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com. As an equal opportunity employer, Verint Systems, Inc. prides itself in providing employees with a work environment in which all individuals are treated with respect and dignity. This means we are committed to providing equal opportunity to all qualified employees and applicants for employment without regard to one's race, color, religion, national origin, age, sex (including pregnancy, sex stereotyping, gender identity, gender expression, or transgender status), disability, alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, Veteran status, political affiliation or any other classification or characteristic protected by applicable federal, state or local laws. This policy applies to all terms and conditions of employment including but not limited to hiring, placement, promotion, compensation, training, leave of absence or termination.
    For US Applicants
    2023 Benefits Offering (https://fa-epcb-saasfaprod1.fa.ocs.oraclecloud.com:443/fscmUI/faces/AtkHelpPortalMain?TopicId=300000136388017)

Keywords: Verint Systems, Carson , Employee Engagement Program Manager, Executive , Carson, California