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Product Senior Manager Automation / Deployment

Company: J&J Family of Companies
Location: Carson
Posted on: May 27, 2023

Job Description:

Product Senior Manager Automation / Deployment - 2206078838W
Product Senior Manager Automation / Deployment:
Kenvue is currently recruiting for a Product Senior Manager Automation / Deployment. This position reports to the Product Group Leader - End User Compute and may be based at any Johnson & Johnson Global Consumer Health location.
Who We Are
At Kenvue ( , part of the Johnson & Johnson Family of Companies (Kenvue), we believe there is extraordinary power in everyday care. Built on over a century of heritage and propelled forward by science, our iconic brands-including NEUTROGENA -, AVEENO -, TYLENOL -, LISTERINE -, JOHNSON'S - and BAND-AID - -are category leaders trusted by millions of consumers who use our products to improve their daily lives. Our employees share a digital-first mindset, an approach to innovation grounded in deep human insights, and a commitment to continually earning a place for our products in consumers' hearts and homes.
Join us in shaping our future--and yours.
Watch us here ( :
What will you do

  • Continuously analyze hardware configurations to ensure the best end user experience for all J&J end users

  • Organizational Leadership to manage and develop the team supporting management and deployment of physical end user devices

  • Maintain responsible services to the highest level of quality and the best price point

  • Work with hardware partners to ensure proper inventory of PCs for Consumer globally

  • Lead the PC lifecycle management (PCLM), break fix, and new hire processes

  • Manage the budget and purchase orders for PCLM globally

  • Delivery of in-scope services per current SOPs and approved OLAs/SLAs

  • Ensure services are delivered in a quality manner and in compliance with all corporate and standard operating procedures and processes using Metrics, Compliance Checks, and Reports

  • Partner with key stakeholders to ensure testing and preparation for new and updated releases and been conducted

  • Lead the deployment of Windows/Office/3rd Party applications & security patches

  • Define the product strategy and roadmap, including alignment to vendor support and product roadmaps, as well as to emerging employee use cases

  • Consistently determine how to maximize business value from the product

  • Closely monitor vendor's roadmap, release notes, and feature sets

  • Support the analysis of business processes and functional requirements of the product

  • Work closely with automation, virtualization, device strategy, and mobile service teams, as well as service-delivery and operations

  • Represent the product and communicate benefits to external partners and stakeholders

  • Manage product dependencies and identify opportunities to streamline processes

  • Maintaining continuity of digital workplace technology and simplifying IT administration to enable the anywhere workforce

  • Monitor, manage, and report on the usage and impact of the product within the digital workplace

  • Mange annual capital and expense budget for these services

  • Enable the anywhere workforce by enabling modern management, endpoint analytics, remote provisioning/onboarding, and remote-support capabilities

  • Ensure alignment with requirements that support onsite, hybrid, and remote workstyles

  • Ensure endpoint diversity support by examining solutions that support critical capabilities on emerging endpoint platforms (Linux, Chrome OS)

  • Work closely with ISRM on future-state integration and expanded security with Microsoft Endpoint Protection integration

  • Technical areas of responsibility:

  • PC Operating System

  • Intune Microsoft Endpoint Manager (MEM) and Integration with Azure AD

  • Windows co-management and cloud-native management

  • Windows Autopilot and post provisioning automation

  • SCCM platform for ServerOS Patch Management

  • Integration with ServiceNow (IT service and asset management, ODS)

  • Provide leadership for local, regional, and/or global projects and activities undertaken by IT in support of its mission as opportunities arise. Achieve specific target goals on time and within specifications

    The anticipated base pay range for this position is $113,000 USD to $195,500 USD. The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.
    What we are looking for
    Required Qualifications

    • BA/BS required and a degree in STEM field preferred

    • A minimum of 8 years of relevant technology experience

    • A minimum of 2 years of experience with organizational/people management

    • Prior experience leading teams of direct reports and/or MSP resources

    • Demonstrated experience managing enterprise IT services, technical products, or projects

    • Ability to multi-task with solid analytical and problem-solving skills

    • Ability to organize priorities and act with a sense of urgency when necessary

    • Industry best practice knowledge of Windows OS, automation, and deployment

    • Ability to troubleshoot advanced Windows problems in a complex desktop environment

    • Proven understanding of automation scripting using Powershell in Windows

    • Knowledge of Endpoint analytics tools and processes

    • Hardware troubleshooting capabilities to enable global deployments

    • Understanding of ITIL concepts, including IT change management

    • Experience with enterprise ITSM platforms, preferably ServiceNow

    • Deep technical expertise in systems and endpoint management technologies and end-user-computing cloud services

    • Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment

    • Experience creating technology roadmaps and considering business requirements

    • Experience driving technology adoption and reporting on workplace technology adoption

    • Digital workplace tool management expertise: management tools, techniques, monitoring, and integration

    • Experience with configuration management, identity and access management, active directory, desktop virtualization, collaboration platforms, and other cloud-based services

    • Experience with continuous engineering or other agile methods to keep pace with frequent changes and reduce complexity

    • Experience using automation to drive continuous improvement

    • Working knowledge of how machine learning (ML) can enhance automation

      Required Competencies

      • Pragmatic and detail oriented. Consistently takes a thorough, accurate, organized, and productive approach

      • Deep technical expertise across multiple disciplines of both traditional and cloud computing

      • Always takes holistic systems view, evaluating and comparing all potential short- and long-term options to achieving the desired business outcome and enable optimal JNJ future state

      • Always designs, develops, and measures our services with a "best in class" mindset

      • Responds objectively to challenge or pushback, never lets ego get in the way of doing what's best for JNJ

      • Guides, mentors, and develops individuals on the direct team and across the group

      • Acts as a role model for continuous learning

      • Is a major asset in driving a results-oriented culture across the teams in our area

      • Influence. Ability to gain agreement and support for ideas and initiatives

      • Business-results orientation. Seeks to understand business needs and works to anticipate, identify, and meet end-user needs

      • Tech Savvy. Ability to quickly learn, implement and utilize new technologies

      • Analytical and problem solving. Combines and organizes information into meaningful patterns; identifies underlying relationships, causes, and effects; and combines pieces of information to form conclusions or general rules

      • Strong interpersonal skills. Ability to work across business lines at senior levels to influence and effect change to achieve common goals

      • Communications. Excellent oral and written communication skills

      • Enablement mindset. The ability to focus on empowering and ensuring that employees have the motivation and knowledge to fully exploit IT-supplied technology

      • Change Management. The ability to effectively guide and sustain change in a dynamic and complex operating environment

      • Leadership. The ability to build teams, balance team and individual responsibilities, and achieve goals through others not directly under the leader's supervision

      • Strategic thinking. Does not shy away from big ideas

      • Flexibility. Willing to roll up the sleeves and help, or diving into details when necessary

      • Digital dexterity. The ability to learn and utilize digital workplace technologies to catalyze new ways of work

      • Vision. The ability to see and explain how the JNJ can realize maximum value from technology to improve employee experience and engagement

        What's in it for you

        • Competitive Benefit Package

        • Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More!

        • Learning & Development Opportunities

        • Employee Resource Groups

          Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
          Primary Location NA-US-New Jersey-Skillman
          Other Locations Asia Pacific, Latin America, North America, Europe/Middle East/Africa
          Organization JNTL Consumer Health LLC
          Job Function Operations (IT)
          Req ID: 2206078838W

Keywords: J&J Family of Companies, Carson , Product Senior Manager Automation / Deployment, Executive , Carson, California

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