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Senior Ops Manager - Los Angeles

Company: Sentinel Transportation
Location: Carson
Posted on: January 10, 2022

Job Description:

SENTINEL TRANSPORTATION *
Sr. Operations Manager *
Los Angeles, CA *
Oversees the daily operations of multiple transportation terminals in a safe, environmentally responsible and cost effective manner by providing tactical and strategic direction and leadership to Terminal Managers. May also direct dispatch, mechanic and maintenance activities. Manages the budgeted resource costs, incidental expenses, and vehicle and driver utilization associated with the terminal. Oversees the management of customer relationships to ensure excellent customer service.
RESPONSIBILITIES:

  • Directs all transportation operators and administrative staff in a major terminal, which includes the recruitment, selection, training, and ongoing supervisory activities of terminal employees.
  • Develops schedules, monitors productivity and quality standards, and implements and enforces all policies and procedures related to terminal activities.
  • Ensures compliance to all federal, state and local regulations as well as all company policies, procedures, and performance standards within a major terminal.
  • Manages operational costs, expenses, and equipment utilization within a major terminal.
  • Administers safety programs; performs random safety audits; makes operational safety recommendations.
  • Proactively responds to customer needs, issues and complaints using company standards, policies, and procedures.
  • Responds to emergency situations by orchestrating resources quickly, safely and in accordance with established procedures.
  • Works to continuously improve operational processes to increase service efficiency and value.
    REQUIREMENTS:
    • High School Diploma or equivalent.
    • Bachelor's Degree in a related field, preferred.
    • Commercial Driver's License with proper endorsements, a plus.
    • 7 + years working in the transportation industry, with 4 of those years in a supervisory or management position
    • Previous experience in a hazardous materials environment preferred
    • Significant experience in managing budgets of multiple locations, including the allocation of physical and human resources within a transportation environment
    • Demonstrated knowledge of FMCSA, DOT and other regulations related to the transportation of chemicals and petroleum products
    • Ability to communicate with individuals and groups in a range of settings, using a mix of verbal and written communication styles.
    • Proficiency in data management such as People Net and all Microsoft Office applications

Keywords: Sentinel Transportation, Carson , Senior Ops Manager - Los Angeles, Executive , Carson, California

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