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Senior Manager of System Administration

Company: Lakeshore Learning Materials
Location: Carson
Posted on: January 2, 2022

Job Description:

Company Description

Lakeshore Learning Materials is one of the most innovative manufacturers of educational materials in the country. Specializing in top-quality products for the home and classroom, we are a thriving multichannel organization with a robust web business, multiple catalogs for early learning and elementary programs, over 60 store locations and a sales force that is second to none. Thanks to the daily contributions of the amazing people who make up our team, Lakeshore has experienced continuous growth since the day it was founded in 1954.

Job Description

We are currently seeking an experienced, self-motivated Senior Manager of System Administration to lead our team of System Administrators. This team is responsible for providing effective system architecture design services and technical support, while also ensuring system availability and resiliency. The successful candidate will be extremely proficient in all aspects of systems engineering and administration in a security-oriented, Windows, Linux-managed server environment. In addition to providing technical expertise and process leadership, this role is also responsible for ongoing team and staff development. You will enthusiastically guide a team of highly motivated individuals that regularly collaborate on a wide range of operational tasks and projects in a fast-paced, "best idea wins" environment.

A day on the job looks like this:
--- Performing analysis, acquisition, installation, maintenance and upgrades of server/computer hardware, operating systems and software utilities
--- Deploying and managing physical and virtual Windows and Linux servers in production, test, UAT and development environments spanning multiple locations
--- Monitoring and optimizing existing systems, and leading the development and installation of new infrastructure systems
--- Providing system administration of hardware, operating systems, storage systems, application administration, configuration management and overall solutions
--- Ensuring effective monitoring and support for key systems on a 24-7 basis
--- Maintaining server backup systems and monitoring system performance
--- Developing the process to proactively track hardware and software versions and proactively drive upgrades to ensure ongoing security, maintainability and compatibility
--- Monitoring maintenance contract status, and facilitating renewal and replacement as needed
--- Collaborating with development teams, networking and support to address service requests and troubleshoot issues
--- Documenting system configuration standards and procedures, ensuring team adherence to standards and creating procedures for troubleshooting of IT hardware and software
--- Managing change control processes for the team, including representing the change during change control board meetings
--- Managing the performance objectives and professional development of the System Administration Team, including onboarding, coaching, feedback and periodic reviews
--- Maintaining a disaster recovery plan for IT operations and production systems, and coordinating responses to emergency production issues
--- Leading and participating in PCI DSS-related corporate initiatives

Qualifications

Got the skills and experience? Here's what we're looking for:
--- Bachelor's degree in Computer Science/MIS or equivalent degree/work experience
--- 10+ years of experience in System Administration as a Senior System Administrator (Level 3)
--- 5+ years in managing and leading System Administration teams
--- System Administration/System Engineer certification in Microsoft Technologies
--- Expert working knowledge of VMware vSphere Enterprise and cloud virtualization systems
--- Expert knowledge of Active Directory Domain and Group Policy Administration
--- Expert knowledge of Microsoft Exchange/Office 365 Server Administration
--- Solid understanding of Microsoft SharePoint Server Administration
--- Solid understanding of basic network topologies and concepts
--- Solid understanding and working knowledge of SAN topologies and concepts
--- Windows/Linux OS and Hardware patch deployment experience
--- Expert knowledge of Windows Server installation and administration
--- Ability to provide off-hours and on-call support as needed to support ongoing 24-7 operations and perform off-hours project deployments
--- Working knowledge of Red Hat, CentOS and Debian
--- Ability to use scripting such as Bash and PowerShell to automate system tasks
--- Experience with scripting tools such as Python or Ruby is a plus
--- Experience with security hardening via group policies, local policies, scripting, etc.
--- Experience with monitoring tools like SolarWinds, Nagios, ELK or Prometheus
--- Cloud platform experience (Azure or AWS) is a big plus
--- Experience managing a PCI environment is a big plus
--- Experience with Infrastructure as Code tools and technologies is a plus
--- Strong sense of urgency and customer orientation
--- Demonstrated ability to develop and coach staff and build strong teams
--- Excellent oral and written communication skills
--- Strong organizational skills and the ability to formalize processes and procedures where needed
--- Highly motivated self-starter
--- Team player who expects the same of staff

Additional Information

And here's our end of the bargain!
--- Competitive compensation based on skills and experience
--- Excellent medical/dental and vision coverage-EPO, PPO and HSA
--- 401(k) retirement plan with company contribution (because you will retire someday)
--- Flexible benefits-choose what you like, ignore the rest
--- Exceptional training and support, and all the resources you need to be successful
--- Super-awesome annual profit bonus plan
--- On-site preschool for our employees' children
--- On-site employee gym for all levels/fitness needs
--- Generous employee discount
--- Casual dress...and we really mean it

At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.

We know we couldn't do the extraordinary things we're doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work-it's a great experience to be part of. Day in and day out, we give everything we've got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we're constantly on the lookout for people to join us. So if you're a down-to-earth professional who shares our desire for making a difference, we'd love to hear from you.

To learn more about Lakeshore, visit

Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent-not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren't equal, we all lose.

To learn about how we collect and use Applicant information, please visit our Employee/Applicant Privacy Policy. INDRLL2

Keywords: Lakeshore Learning Materials, Carson , Senior Manager of System Administration, Executive , Carson, California

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