General Manager

Company: Rivian
Location: Carson
Posted on: April 10, 2021

Job Description:

Rivian--is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.-- As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.-- We operate development centers in Plymouth, Michigan; Southern California (Irvine, Carson & LA); Silicon Valley (San Jose and Palo Alto); Vancouver, British Columbia; and Surrey, England; as well as a manufacturing facility in Normal, Illinois. Role Summary Rivian is-- seeking a seasoned retail leader who desires the challenge of a new business and the excitement of building something from the ground up. You will oversee all aspects of-- sales ,-- operations-- and-- customer experience at the retail location,-- while ensuring-- performance goals are met.-- Rivian retail experiences serve --a s a --hub for the Rivian community and you will act as an ambassador for the brand ; --networking and building deep connections and relationships with the community,-- creating --a platform for the voice of our shared values. You will lead by example and inspire your team to live Rivian's mission . Responsibilities

• Ensure that the Rivian retail customer experience is best-in-class: authentic, engaging, educational and aligned with Rivian's core values --and culture.--
• Build a strong workplace culture focused on employee development, guest experience and customer satisfaction.--
• Collaborate with the-- R etail , Customer Experience-- and Community teams to plan and execute events ;-- program-- strategies that drive brand awareness, store traffic, product education and conversion
• Track and report on business trends across neighborhood cohorts to better inform the business--
• Own and track --Key Performance Indicators ( KPIs ) , ensuring the-- retail-- team i s --invested in the related company-wide strategic and brand objectives-- Qualifications
  • 5+ years in retail management , --experiential/brand marketing, or similar fields, preferably in-- a Direct --to Consumer --business model
  • An obsessive approach to elevating the customer experience and-- commitment --to taking every opportunity to-- over-deliver when it comes to delighting and interacting with our community--
  • Possess --an entrepreneurial mindset and apply a scrappy and resourceful approach to everything you do. Solve problems and overcome challenges with creativity and ingenuity.
  • Ability-- and willingness-- to work weekends, evenings and holidays with willingness to travel to various retail locations when required
  • Extensive experience with-- P&L, POS & CRM
  • Ability to build and maintain relationships, solicit cooperation, and achieve results through collaboration while managing multiple projects simultaneously in a fast-paced, high-growth environment . O utstanding verbal and written communication Rivian is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Rivian is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.--All employment decisions at Rivian are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Rivian will not tolerate discrimination or harassment based on any of these characteristics. Rivian encourages applicants of all ages. If selected 'other' school, please provide school name.
    Who is your most recent employer? (Type N/A if not applicable). --*
    Current job title --*
    Are you currently authorized to work in the United States? --*
    -- Will you now, or in the future, require employer visa sponsorship (e.g., H-1B)? --*
    -- Do you have a valid driver's license and a safe driving record? --*
    Which of the following topics would you enjoy talking about with customers - for hours a day? (Click all that apply.) --*
    We want to meet adventurers ---people who love exploring the world and inspire others to take journeys of their own. Unconventional backgrounds may be just the fit here, so long as you enjoy hospitality and storytelling. Electric Vehicles
    Off-roading & trail driving
    Outdoor sports & recreation (Climbing, kayaking, backpacking, camping, hiking, fishing, etc.)
    Action sports (Surfing, snowboarding, skiing, skating, etc.)
    Gear (Outdoor gear, tech, etc.)
    Local activities (Outdoor, food & drink, cultural, music, art, etc.)
    Vehicle performance & technology
    Sustainability & clean energy
    What does Adventure mean to you? --*
    Please indicate ALL countries of which you are a citizen/national or legal permanent resident. --*
    U.S. Equal Opportunity Employment Information (Completion is voluntary) Individuals seeking employment at Rivian Automotive are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. Gender Please select Are you Hispanic/Latino? Please select Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Please select Form CC-305 OMB Control Number 1250-0005 Expires 05/31/2023 Voluntary Self-Identification of DisabilityWhy are you being asked to complete this form? We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:
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