Order Department Assistant Manager

Company: Lakeshore Learning Materials
Location: Carson
Posted on: February 17, 2021

Job Description:

Order Department Assistant ManagerLakeshore Learning Materials is one of the most innovative manufacturers of educational materials in the country. Specializing in top-quality products for the home and classroom, we are a thriving multichannel organization with a robust web business, multiple catalogs for early learning and elementary programs, over 60 store locations and a sales force that is second to none. Thanks to the daily contributions of the amazing people who make up our team, Lakeshore has experienced continuous growth since the day it was founded in 1954. In search of an outcome-oriented planner and problem solver with a passion for great customer serviceWe're searching for a performance-driven Assistant Manager to support the daily activities of our Order Department-an exceptionally important business area with high standards of quality, service, accuracy and efficiency. In this role, you'll use your strong analytical skills, excellent problem-solving abilities and commitment to outstanding customer service to help guide and manage day-to-day operations. The ideal candidate will have solid experience with data analysis, strategic planning and workflow efficiencies, as well as superb communication, training and interpersonal skills. Since you'll be working closely with a variety of cross-functional teams, excellent collaboration skills are also a must. This position is on-site at our Carson headquarters. A day at Lakeshore looks like this:-----Supporting the daily operations of the Order Department-----Analyzing data and examining workflows-----Identifying opportunities for operational improvement and process optimization-----Strategizing and collaborating with cross-functional teams-----Assisting with people management and team developmentGot the skills and experience? Here's what we're looking for:--- 2+ years of experience in an Order Department, Call Center or Customer Service role--- Experience managing people/teams a plus--- Strong analytical, planning and problem-solving skills with an outcome-oriented mindset--- Advanced proficiency with Microsoft Office, particularly Excel (VLOOKUP, pivot tables and queries)--- Experience with sales automation software--- Ability to collaborate with cross-functional teams--- Superb communication and interpersonal skills--- Positive, customer service-oriented mindset--- Ability to thrive in a fast-paced environmentAnd here's our end of the bargain! --- Competitive compensation based on skills and experience--- Excellent medical/dental and vision coverage-EPO, PPO and HSA--- 401(k) retirement plan with company contribution (because you will retire someday)--- Flexible benefits-choose what you like, ignore the rest--- Exceptional training and support, and all the resources you need to be successful--- Super-awesome annual profit bonus plan--- On-site preschool for our employees' children--- On-site employee gym for all levels/fitness needs--- Generous employee discount--- Casual dress---and we really mean itAt Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences, and create an intentionally diverse and inclusive community that is representative of the teachers, families, and children we serve.We couldn't do the extraordinary things we're doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work-it's a great experience to be part of. Day in and day out, we give everything we've got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we're constantly on the lookout for people to join us. So if you're a down-to-earth professional who shares our desire for making a difference, we'd love to hear from you. To learn more about Lakeshore, visit www.lakeshorelearning.com/careers Equal Employment Opportunity PolicyPeople are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent-not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren't equal, we all lose.

Keywords: Lakeshore Learning Materials, Carson , Order Department Assistant Manager, Executive , Carson, California